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Terms of service

Terms of Service – Pawry

1. Overview

This website is operated by Pawry. Throughout the site, the terms “we”, “us” and “our” refer to Pawry LLC . By accessing our website, purchasing products, or subscribing to our services, you agree to these Terms of Service. If you do not agree, please refrain from using our website.

2. Eligibility & Use

By using this site, you confirm that:

  • You are at least 18 years old or accessing the site under parental supervision.

  • All information you provide is accurate and current.

  • You will not misuse the website for illegal or unauthorized purposes.

3. Products & Services

Pawry specializes in curated premium cat products including food, litter, treats, accessories, and subscription-based essentials.

We reserve the right to:

  • Modify or discontinue products without prior notice.

  • Limit quantities per customer or order.

  • Adjust product descriptions, pricing, or availability at any time.

4. Pricing & Payments

All prices are listed in AED unless stated otherwise.

  • Prices may change without prior notice.

  • Payment must be completed at checkout.

  • We use secure third-party payment providers.

Orders are confirmed only after successful payment authorization.

5. Subscriptions

Our subscription service offers recurring deliveries for essential products.

By subscribing:

  • You authorize recurring charges based on your selected frequency.

  • You may pause, skip, or cancel anytime before the next billing cycle.

  • Discounts or benefits tied to subscriptions may change or end with notice.

6. Shipping & Delivery

We aim to provide fast delivery across the UAE, especially Dubai.

Delivery timelines:

  • Same-day delivery where available.

  • Standard delivery depending on location.

Delays caused by couriers, weather, or external factors are not always within our control.

7. Returns & Refunds

Returns are governed by our Refund Policy.

Generally:

  • Items must be unused and in original packaging.

  • Opened consumables cannot be returned unless defective.

  • Refunds are processed after inspection.

8. Intellectual Property

All content on this site — including logos, text, images, branding, and design — belongs to Pawry unless otherwise stated.

You may not:

  • Copy, reproduce, or distribute content without permission.

  • Use Pawry branding for commercial purposes without authorization.

9. Limitation of Liability

Pawry is not liable for:

  • Indirect or incidental damages resulting from product use.

  • Delays beyond reasonable operational control.

  • Allergic reactions or pet-specific sensitivities (owners must ensure suitability).

Always consult your veterinarian when introducing new food or products.

10. Privacy

Your personal information is handled according to our Privacy Policy.
We prioritize data protection and secure processing.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time.
Updates will be posted on this page with the latest revision date.

Continued use of the site implies acceptance of updates.

12. Contact Information

For questions regarding these Terms:

Email: hello@pawry.ae
Phone / WhatsApp: +971 56 889 7098

Pawry — Premium care. Carefully chosen.